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You can easily update the My College app in the app store directly on your phone.

Go to the Google Play store or the App Store (according to the operating system of the device) and search for the My College app and then click Update.

We recommend that you always use an up-to-date version of the My College app which contains new functions and will repair any bugs.

At present, the My College app is supported on the majority of smart phones with Android and iOS. The My College app has not been developed directly for tablets nor iPads.

The supported versions of the operation systems are:

• Android 6.0 and higher,
• iOS 12.2 and higher.

No other operating systems than the ones mentioned are supported by the My College app.

Only students enrolled at the school are allowed access to the My College app on the basis of verifying their login details, which are the same as for logging into the information system. In the case of active two-factor verification, it is necessary to log-in using the QR code generated in the school information system or using a web browser. After logging into the app, it is possible to set up authentication using biometric data and setting a PIN code.

For users of the information system trying to log in, who are not enrolled students, e.g. university employee, member of university management etc., study information will not be displayed to them and they will be unable to use the application for its intended purpose.

You can log out of the My College app in Settings, which is located in the main menu.

Attention! If you don't log out from the application, the login will be active for two weeks!

All data is stored in the information system; your mobile phone stores only short-term data in an encrypted form. The My College application does not collect and store the biometric data of users for its own needs. The verification itself takes place at the level of the device’s system.

Communication (data transfer) between the information system and the My College app uses standard encrypting protocols.

• Use the My College app as responsibly as the university information system or any other on-line banking applications. The reason for this is the connection with the university information system where all changes made in the My College app are stored.
• To ensure security, we highly recommend that you
  • lock your device using a security screen lock – pattern, PIN code, finger print etc. To find a type of screen lock go to your phone settings;
  • don't save the credentials in your device or anywhere they can be seen or found, and don't share them with anyone;
  • don't lend your device to any person who could misuse your login to the application;
  • log out from the application every time you use an unknown device.

If you experience any unusual behavior from the My College app, please contact us using the form at https://support.moje-studium.cz/en.

If you discover any unusual behavior while installing, updating or using the My College app, please contact us via https://support.moje-studium.cz/en.

A detailed and succinct description of the issue will help us deal with it faster and more efficiently.

Thank you.